Bilingual Technical Support Representative –Spanish-English Mexico City, Mexico City

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience - TTEC is a certified Great Place to Work certified! As a Bilingual Technical Support Representative – English-Spanish working in Mexico City, you’ll be a part of bringing humanity to business. #experienceTTEC 

What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. 

During a Typical Day, You’ll
• Answer incoming communications from customers 
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role
• 1 year minimum of tech support and troubleshooting experience 
• Minimum 6 months of call center exp...