Brokerage Investment Agent

A career as a direct brokerage investment agent in a call center means helping clients use our specialized stock trading tools online or by telephone. Thanks to your warm approach and your interest in the stock markets, you provide a human experience to our clients by supporting them in their transactions.

Your job

• Answer customer calls and answer their questions on the stock market.
• Offer customized electronic solutions to their requests.
• Accompany the client on our trading platform and explain our specialized stock market trading tools.
• Transmit instructions for deposits, withdrawals, transfers and currency conversions and ensure rigorous follow-up.
• Listen to people's needs and solve sometimes complex situations.
• Establish contacts with customers to create lasting business relationships.
• Refer the client to one of your colleagues for specialized needs.
• Ensure complianc...