Full time

Business Intelligence Senior Analyst

Posted by Zendesk • June 07, 2026

📍 Mexico City, Federal District, Mexico
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Description

Job Description

Who we're looking for 

Zendesk’s Enterprise Business Intelligence & Reporting team is seeking a proactive, motivated, creative, and experienced BI professional to support a portfolio of enterprise dashboards using modern BI approaches, frameworks, and governance principles to enable scalable self-service capabilities and standards with Tableau, Looker, and Snowflake. This role requires a broad mix of business and technical savvy, collaboration, influencing decisions, and effective communication skills with key internal partners at all levels. This is your chance to build enterprise BI capabilities with a modern data stack (SaaS ecosystem) during Zendesk’s evolution.

This role will be a technical expert responsible for eli...

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