Business Process Analyst (Preferred Insurance/Financial Services)

This role supports a key integration initiative with a target milestone in early 2027. The focus is on documenting and aligning existing processes within a commercial lines environment rather than driving transformation.

The Opportunity

We are looking for detail-oriented Business Process Analysts to work closely with stakeholders to capture and document current-state processes, ensuring clarity and consistency across business units.

What You’ll Do

Process Documentation & Analysis

• Capture and document current-state business processes and workflows
• Develop clear and structured documentation including SOPs and playbooks
• Create day-in-the-life process documentation across functions
• Map end-to-end workflows and identify intake sources

Stakeholder Engagement

• Facilitate discussions with commercial teams and business stakeho...