Business Systems Engineer Ii - Support

Open to LATAM candidatesWorking hours: US Central TimeWe're hiring a Business Systems Engineer with3+ years in technical support / systems engineeringwho can troubleshoot issues, support users, and build automations (Python/SQL).
Experience with tools likeZendesk, Front, Salesforce, or similar platformsis a big plus.If you'veever: Fixed broken integrations Debugged scripts at odd hours Helped users while juggling multiple tickets...this role is for you.
------------------------------What the Candidate Will Do: Issue Resolution:Diagnose and resolve technical issues, from user issues to system issues like failing Python scripts or integrations.Systems Engineering:Develop & maintain automation and integration in Front, Zendesk, and other applications using internal tooling along with SQL and Python, ensuring robust performance and reliability.User Support:Serve as the primary contact for support inquiries related to our Support Ecosystem.Ticket Management:Log all support reques...