Full-time

Call Center

Posted by Formación, Educación Y Cultura, S.C. • June 08, 2026

📍 distrito federal, distrito federal, Mexico
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Description

Job Description Key Responsibilities Lead Management and Qualification
  • Contact prospective families via phone, email, and digital channels.
  • Qualify leads using structured questions to assess interest level, fit, and readiness.
  • Categorize and prioritize leads based on qualification criteria (qualified / non-qualified).
  • Identify high-potential prospects and elevate them accordingly.
Follow-up and Conversion
  • Ensure consistent and timely follow-up with all assigned leads.
  • Schedule school tours, interviews, or appointments for the admissions team.
  • Provide key information to prospects prior to their visit to increase conversion rates.
  • Support the achievement of appointment-setting and conversion targets.
HubSpot (CRM) Management
  • Accurately log, update, and track all leads in HubSpot.
  • Maintain complete and up-to-date records of all interactions.
  • Doc...

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