Call Center Manager

Pharma Medica Research (PMRI) Inc. is a Contract Research Organization that strives for innovation and original solutions in a highly regulated and competitive industry. If your career goals align with innovation and original thinking you will be the perfect candidate to be part of an inclusive, adaptable, and forward-thinking organization. Our reputation for delivering high quality research is outstanding. At PMRI we are committed to making a difference in healthcare and people's lives. Come join our team! We are currently looking for a Call Centre Manager to join our team.

We are seeking a results-driven Call Centre Manager to lead recruitment operations for Phase I clinical trials. This role is responsible for ensuring timely enrollment of qualified participants, optimizing call center performance, and delivering a high-quality participant experience. The ideal candidate combines strong leadership skills with data-driven decision-making and a dee...