Capgemini Invent - Ai-Enabled Contact Center Transformation Manager

At Capgemini Invent, we believe difference drives change.
As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting‐edge solutions.
Join us to drive transformation tailored to our client's challenges of today and tomorrow.
Informed and validated by science and data.
Superpowered by creativity and design.
All underpinned by technology created with purpose.
About The Job You're Considering
As AI reshapes how organizations operate, compete, and create value, we are evolving our consulting model to be AI‐enabled by design — augmenting human judgment with analytics, automation, and generative AI.
Our Enterprise Transformation team is looking for consultants who are not only strong problem solvers, but who are excited to work differently in an AI‐first world: curious, adaptable, and ready to help clients reimagine how work gets done.
Capgemini Invent's Con...