Full-time

Catering Coordinator

Posted by Dexterra Group • June 04, 2026

📍 Surrey, British Columbia, Canada
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Description

Job Description

  • Oversee daily operations of the cafe and take decisions on behalf of the Assistant Manager in their absence.
  • To be able to show an exceptional first impression.
  • Inform guests of Walk-in prices, promotions, facilities and services, ensure all sales are captured in the various portals accurately.
  • Perform customer verifications, verify payment method and process, collect accurate payment.
  • To train newly hired Front of House staff in daily lounge operations.
  • To handle customers’ inquires and complaints and promote the company’s image.
  • To contact airlines for any necessary information if requested by the customer.
  • To check staff attendance as per roster and schedule them for various tasks during the shift.
  • To oversee daily operations, monitor teammates’ performance and to counsel team members when needed.
  • Complete and maintain incident reports, daily activity reports, closing repo...
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