Claims Advocate Specialist

Descripción de puesto

We are seeking a talented individual to join our Claims Advocacy team at Marsh in Bogota. This hybrid role requires a minimum of three days per week in the office.

Responsabilidades

• Lead strategic oversight of complex claims portfolios, ensuring accurate assessments, timely resolutions, and exceptional client advocacy.
• Act as the escalation point and senior technical resource for complex losses — progressing claims with minimal direction and maximum impact.
• Demonstrate deep domain knowledge in claims, including property, casualty, specialty, and complex insurance programs, guiding strategy, resolving disputes, and supporting market‑facing negotiations.
• Drive innovation in claims processes by identifying automation opportunities and leveraging tools and technology to streamline repetitive or low‑value tasks.
• Own and manage regulatory, compliance, and documentation standards, ensuring ex...