Claims Assessor - Customer Experience Focus

Become a Claims Assessor with Global Excel, where customer service excellence is at the heart of what we do. In this bilingual role, navigate Property & Casualty claims in a supportive environment.
Reporting to the Team Leader, you will manage claims for Purchase Security and Auto Rental insurance. Focus on evaluating claims while enhancing the customer experience through effective communication and guidance. This is an ideal opportunity for individuals who thrive in team-oriented, multilingual settings.
Key Responsibilities:
• Evaluate claims against policy terms and documentation
• Engage with clients to facilitate claim openings
• Ensure clarity in claim submission requirements
• Investigate legitimacy of claims for accurate processing
• Maintain a client-first approach throughout interactions
Requirements:
• Must be bilingual in English and French
• College diploma and 1+ years customer service experience
• Excellent verbal and written communication...