Full-time

Claims Operations Manager

Posted by The Hartford • June 06, 2026

📍 London, United Kingdom, United Kingdom
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Description

INTL Claims Manager I - CH07YY
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

Responsible for leading the claims operations team and strategy across Global Specialty Claims for International.

Job Responsibilities & Competence:

+ Accountable for the operations and change strategy for GS Claims Intl.
+ Accountable for the claims operations department.
+ Manage projects and key initiatives including tech roadmaps, claims governance, data & analytics and delegated & vendor management, agreeing priority with HoC and executing to agreed timelines.
+ Monitor tracking of CMS benefits.
+ Managing the process improvement group executing change to optimise and improve claims services.
+ Leveraging HIG tools and resources to ...

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