Description
Drive client satisfaction as a Client Delivery Manager at Xerox. This managerial role focuses on optimizing service delivery while ensuring high performance across medium to large contracts in diverse environments.
At Xerox, you will oversee contract execution and client relationships, managing service delivery for contracts worth up to $100M. Your responsibilities will include maintaining service levels, boosting productivity, and leading teams in a often-virtual environment. This is a pivotal role aimed at transforming and growing business relationships and service offerings.
Key Responsibilities:
• Deliver service through effective management of delivery teams
• Ensure SLA management for high customer satisfaction
• Drive productivity improvements and cost management
• Provide leadership in complex new business opportunities
• Monitor and protect consistent service quality through governance
Requirements:
• Experience managing medium to large service contr...
At Xerox, you will oversee contract execution and client relationships, managing service delivery for contracts worth up to $100M. Your responsibilities will include maintaining service levels, boosting productivity, and leading teams in a often-virtual environment. This is a pivotal role aimed at transforming and growing business relationships and service offerings.
Key Responsibilities:
• Deliver service through effective management of delivery teams
• Ensure SLA management for high customer satisfaction
• Drive productivity improvements and cost management
• Provide leadership in complex new business opportunities
• Monitor and protect consistent service quality through governance
Requirements:
• Experience managing medium to large service contr...
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