Client Engagement Specialist, Newswires, EMEA

Under general supervision, the Client Engagement Specialist (CES) is responsible for managing all renewal aspects of the relationships with our Newswires customers in EMEA. The Client Engagement Specialist is responsible for retaining the existing contract revenue within existing buying centers and supporting new sales into these accounts made by the Account Executive.



To this end the Client Engagement Specialist will need to liaise with DJ internal teams, particularly the Newswires Product, Technology and Partnerships team to ensure the clients business needs are being met consistently to support the renewal. Ultimately the Client Engagement Specialist must develop and drive successful renewals ensuring a strong revenue base for Dow Jones.



Success will be measured based on the retention rates of the Client Engagement Specialists assigned Newswires and Partnerships accounts.



**Key Responsibilities:**



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