Client Experience Officer

The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we’re digital, nimble, connected, and united in our vision to create a better way to trade.

We thrive on progress – for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global, and results-focused. You’ll find our 700+ team currently across 12 locations and 9 time zones.

About the Role
This role will support Pepperstone’s client experience by providing exceptional pre- and post-sales inbound support via live chat, email, social media, and phone. Reporting to the Team Leader based in Santiago, Chile, the Client Experience Officer will work closely with the Client Experience team to monitor tra...