Client Navigation Lead in Alberta

Join Spinal Cord Injury Alberta as a Client Navigation Coordinator Team Lead in Edmonton, driving impactful support for individuals with disabilities. Lead a team in enhancing client experiences and service delivery.
This full-time contract role focuses on leading a skilled team of Client Navigation Coordinators while implementing the Cross Disability Support Services (CDSS) initiative. You will play a crucial role in ensuring effective client assessments and service planning, fostering an inclusive and empowering environment. Your expertise will guide case support and foster key partnerships within the disability community.
Key Responsibilities:
• Lead the Client Navigation Coordinators and support their development
• Ensure adherence to CDSS policies and reporting requirements
• Manage complex client cases and needs assessments
• Track outcomes and prepare detailed program reports
• Build connections with community stakeholders and partners
Requirements:
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