Full-time

Client Operations Specialist

Posted by Concord Servicing • May 31, 2026

📍 xico, veracruz, Mexico
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Description

The **Client Operations Support Specialist** is responsible for managing corporate client requests and ensuring high-quality, timely service with a focus on customer satisfaction.Key responsibilities include processing payments, generating reports, validating sales data, and maintaining accurate documentation.The specialist will also conduct regular audits to ensure the accuracy of client consumer information.This role demands strong attention to detail, organizational skills, and the ability to work efficiently under pressure to meet deadlines.Due to the global nature of the business, fluency in English is required, as the role involves frequent communication with English-speaking clients.Additionally, the work schedule aligns with U.S. holiday calendars, requiring availability on Mexican holidays and time off on U.S. holidays.
**Requirements**:- Promptly address corporate client requests, prioritizing customer satisfaction- Process client payments, returns, and chargebacks wit...

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