Client Relations Manager NAM

We are seeking a dynamic and results-driven Client Relations Manager to join our team. This position is responsible for helping facilitate new customer onboarding, overcoming challenges, and developing and expanding sales opportunities with existing retail customers, including some of Canada’s largest retailers to achieve business goals.

• Serve as the point of contact for customers, developing and nurturing trusted, long‑lasting relationships with some of Canada’s largest retailers.
• Support New Business Development Team with onboarding of new retail customers.
• Develop and manage account plans, business review meetings, and sales proposals to support and expand the business.
• Follow up and win new sales opportunities with existing clients.
• Collaborate with others in Sales, Customer Service, R&D, and Marketing to ensure the customer is served appropriately and timely, driving revenue growth through existing clients.
• Uti...