Cloud Erp Customer Success Manager

What you'll do:Act as a trusted advisor to IT and Finance executives, ensuring customers realize measurable business value from SAP ERP solutions.Drive adoption, value realization, retention, and expansion across ERP-related use cases while aligning outcomes with customer strategic priorities.Partner closely with CIO and CFO organizations to support transformation initiatives, improve operational efficiency, ensure compliance, accelerate time-to-value, and drive innovation.Focus on the ERP Adoption cycle, ensuring the fastest time to value possible.Build and maintain strong executive relationships with CIOs, CFOs, C‐suite leaders, and their reports that drive transformation and innovation in their organization.Act as a trusted advisor on best practices, digital transformation, and SAP ERP capabilities.Drive adoption and consumption of SAP Cloud ERP Finance solution.Identify risks to renewal, adoption, or value realization and define mitigation plans.Lead renewal strategy and support...