Co-op Operations Systems Specialist Role

Embark on your FinTech journey with FISPAN as an Operations Systems Specialist Co-op. Engage in exciting automation projects and enhance customer service operations.
FISPAN Services Inc., headquartered in Vancouver, seeks driven individuals for their co-op program. In this role, you will analyze operational workflows and support the creation of automated solutions. Your contributions will streamline service processes and improve technology usage within customer service.
Key Responsibilities:
• Evaluate automated customer service components
• Assist in designing and maintaining tech tools
• Support operations teams in service tool management
• Create and maintain documentation for processes
• Manage project-related process changes for efficiency
Requirements:
• Interest in automation platforms and data mapping
• Strong organizational abilities and attention to detail
• Basic understanding of APIs and scripting languages
• Excellent communication skill...