Description
Description
Position Overview:
Join our fast-growing, high-performing Collections team at Snap! We’re looking for a motivated, customer-focused Collections Specialist who is ready to make an impact, help customers get back on track, and contribute to an amazing team culture.
How you’ll make an impact:
Make outbound and inbound calls to customers with past-due accounts.
Negotiate payment arrangements and help customers find the best resolution for their delinquency.
Use strong negotiation, problem-solving, and assertiveness to achieve successful outcomes.
Follow all policies, procedures, and regulatory requirements accurately.
Deliver a fast, friendly, and flexible customer experience.
Maintain professionalism and empathy while performing soft collections activities.
Accurately document customer conversations and account updates in the sys...
Ready to Seal the Deal?
Submit your application today and take the next step in your career with Snap Finance.
Apply for this Job