Collections Administrator in Windsor

Become a key player at our client in Windsor, Ontario as a Collections Administrator. This role involves managing customer accounts, resolving billing discrepancies, and ensuring timely payment collection.
As a Collections Administrator, you will manage customer relationships and follow up on overdue accounts. You will need strong communication and negotiation skills to handle inquiries and disputes professionally. Your responsibilities will include account reconciliation, payment processing, and coordination with internal departments to maintain accurate financial records.
Key Responsibilities:
• Collect outstanding payments and arrange payment plans
• Maintain up-to-date customer account records
• Handle inquiries and prepare reconciliations
• Compile weekly account reports for management
• Recommend collection actions when necessary
Requirements:
• Post-secondary education in Accounting or Finance
• Strong negotiation and communication abilities
• Pr...