Full-time

Collections Advisor - Hamilton, ON or Anjou, QC

Posted by Scotiabank • March 19, 2026

📍 Anjou, Quebec, Canada

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Description

Is this role right for you?
 In this role, you will: Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. 

Conducts payment collection activity to provide the Bank with optimal delinquency ratios and loan loss levels by: acting in a timely manner to identify the risk associated with all assigned accounts and executing prompt action to minimize loss and secure the Bank’s position; conducting timely and constructive collection activity by telephone, letter, text message, e-mail, or other appropriate means. 

Makes sound decisions on accepting, rejecting or offering amended payment terms and settlements while conforming to Bank policies and procedures by: discussing contractual loan payment arrangements with customers before offering revised or reduced payments, terms, conditions and loss mitigation tools; negotiating alternate payment arrangements including token or reduced pay...

Job Details

Location Anjou, Quebec
Job Type Full-time
Category Financial Clerks
Posted March 19, 2026
Deadline April 28, 2026

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