Collections Agent for a logistics company

Collections Agent – Logistics Company

Collections Agent Job Summary in Monterrey, NL. This is a full-time collections agent position that offers a monthly salary of $20,000 MXN, with benefits including life insurance, meal vouchers, and potential performance bonuses. The work schedule includes weekends and is an 8‑hour shift.

Responsibilities

• Review assigned accounts for collection efforts.
• Make professional outbound calls to collect payments while maintaining good customer relations.
• Resolve customer billing issues and reduce account delinquency by ensuring proper application of payments.
• Collect payments according to due dates.
• Identify reasons for account delinquency and discuss them with account managers.
• Monitor assigned accounts and collection reports.
• Follow up on payment arrangements.
• Send emails to encourage payment on delinquent accounts.
• Assist with month‑e...