Description
**Job Description**
**SUMMARY**
+ To contact customers via phone in order to collect past due balances on their AutoZone accounts.
+ Give credit orientation to customers.
+ Provide resolution to invoice and statements requests and direct customers calls.
+ Provide resolution to invoice and statements requests and direct customers calls.
+ Analize on hand information prior to contact customers to be able to answer customer questions related to their AutoZone account balances.
**REQUIREMENTS**
+ Level of formal education: A bachelor degree (BA, BS) or equivalent.
+ Area of study: No special requirement.
+ Type of excperience: Customer service, collection experience.
+ Special Certifications or technical skills: Billingual, highly customer service oriented, excellent communications skills, ability to work under pressure, team worker.
+ Other/Preferred: Communication and analytical skills, problem-solving abilities, proactive wit...
**SUMMARY**
+ To contact customers via phone in order to collect past due balances on their AutoZone accounts.
+ Give credit orientation to customers.
+ Provide resolution to invoice and statements requests and direct customers calls.
+ Provide resolution to invoice and statements requests and direct customers calls.
+ Analize on hand information prior to contact customers to be able to answer customer questions related to their AutoZone account balances.
**REQUIREMENTS**
+ Level of formal education: A bachelor degree (BA, BS) or equivalent.
+ Area of study: No special requirement.
+ Type of excperience: Customer service, collection experience.
+ Special Certifications or technical skills: Billingual, highly customer service oriented, excellent communications skills, ability to work under pressure, team worker.
+ Other/Preferred: Communication and analytical skills, problem-solving abilities, proactive wit...
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