permanent

Commercial Account Manager/Insurance CSR

Posted by Job Born • March 23, 2026

📍 Niagara Falls, Ontario, Canada
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Description

About the Role:


We’re seeking an experienced and dedicated Commercial Lines professional to join our team. In this role, you’ll be responsible for creating a positive client experience by delivering exceptional service and support throughout the insurance lifecycle—from policy renewals and endorsements to claims assistance and relationship management. You will play a key role in fostering strong connections with clients, insurers, and underwriters while contributing to a dynamic and collaborative work environment.


Key Responsibilities:

  • Create a positive client experience by understanding and addressing customers’ needs

  • Process, and review renewals, endorsements, and re-market policies in-house

  • Assist clients throughout the claims process with professionalism and care

  • Deliver timely and accurate responses to all client inquiries

  • Build and maintain strong relationships with insurers and underwri...
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    Submit your application today and take the next step in your career with Job Born.

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