Community Associate Role in Montreal

Be a key part of IWG as a Community Associate in Montreal. Utilize your bilingual skills to support clients in a dynamic work environment focused on customer satisfaction.
As a Community Associate, you will interact daily with customers, helping them with their various requests and administrative needs. Your role is vital in building a community where professionals can efficiently run their businesses. Strong communication and problem-solving abilities are essential for creating a positive customer experience.
Key Responsibilities:
• Assist with customer service inquiries and needs
• Provide administrative support and handle customer communications
• Facilitate events to enrich the community experience
• Maintain the cleanliness and efficiency of the workspace
• Prepare and manage invoices accurately
Requirements:
• 1+ years of experience in a customer service role
• Strong communication and empathy skills
• Proficient in MS Office and basic IT solution...