Community Service Worker

Position Title: Community Service Worker

Reports To: Program Lead, Vision Mates - Ontario West

I. Scope and summary of primary responsibilities

Reporting to the Manager, Programs and Community Engagement, this position will assist with the planning, implementation and evaluation of home-based support programs including the classic Vision Mate Program, Virtual Vision Mate Program, and other programming.

This position requires excellent customer service skills, sound judgment and diplomacy in dealing with staff, volunteers, and participants.

II. Essential functions

• Assists with coordination to onboard volunteers.
• Maintains and manages a database/tracking system of volunteer activity.
• Provides support to participants and volunteers on a regular basis.
• Assesses participants eligibility for Home Based Support Programs.
• Participates as a fully integrated member of the Ontario West team wit...