Concierge Supervisor at Oakridge Park

Elevate customer service standards as a Concierge Supervisor at Oakridge Park in Vancouver, BC. Lead a luxury service team, ensuring flawless customer experiences each day.
In this pivotal role at QuadReal Property Group, you will supervise operations across multiple concierge desks, driving quality service with a luxury touch. With at least 3-5 years in hospitality or high-end retail leadership, your expertise will cultivate a team-oriented culture that resonates throughout customer interactions, embodying the very ethos of Oakridge Park.
Key Responsibilities:
• Inspire the concierge team to exceed customer expectations
• Oversee daily operations at all concierge touchpoints
• Foster a high-performance team through mentorship
• Manage concierge budget and team schedules efficiently
• Maintain accurate logs and incident reports
Requirements:
• Minimum 3-5 years in luxury hospitality leadership
• Strong organizational and multitasking skills
• Proficient...