Description
Join CallTower as a Five9 Contact Center Solutions Expert at Inoria. Use your extensive knowledge to implement CCaaS solutions and address complex business challenges effectively.
In this dynamic role, you'll become a key technical advisor, configuring systems and assisting with IVR development. As part of a highly skilled team, you'll contribute to the professional services organization by delivering quality integration services. This position requires exceptional customer interaction and time management skills to ensure satisfaction across multiple projects.
Key Responsibilities:
• Gather business requirements and maintain build books
• Spin up CCaaS instances and perform configurations
• Deploy AI-driven tools and chatbots effectively
• Maintain technical library for project efficiency
• Provide training to users and supervisors as required
Requirements:
• 3+ years deploying CCaaS solutions
• Strong exp...
In this dynamic role, you'll become a key technical advisor, configuring systems and assisting with IVR development. As part of a highly skilled team, you'll contribute to the professional services organization by delivering quality integration services. This position requires exceptional customer interaction and time management skills to ensure satisfaction across multiple projects.
Key Responsibilities:
• Gather business requirements and maintain build books
• Spin up CCaaS instances and perform configurations
• Deploy AI-driven tools and chatbots effectively
• Maintain technical library for project efficiency
• Provide training to users and supervisors as required
Requirements:
• 3+ years deploying CCaaS solutions
• Strong exp...
Ready to Seal the Deal?
Submit your application today and take the next step in your career with CallTower.
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