Convoy Customer Service Specialist Role

Shape your career with Convoy as a Customer Service Specialist in London. Engage with customers, streamline orders, and ensure seamless product delivery and education.
At Convoy, a trusted distributor since 1972, the Customer Service Specialist role is crucial for enhancing customer interactions and fulfilling orders efficiently. Your problem-solving aptitude and communication skills will drive customer satisfaction and support the expansion of our thriving business. Find a supportive team culture where growth is prioritized.
Key Responsibilities:
• Manage customer transactions for orders and quotes
• Organize delivery and pick-up logistics with operations
• Provide product education to enhance customer knowledge
• Create and verify purchase orders with suppliers
• Process payments and maintain administrative records
Requirements:
• Background in customer assistance in building supply
• Proficient problem-solving and quick response skills
• Strong commu...