Description
Job Description
Position Summary
- Work with District Manager and store team to ensure compliance with customer service standards, operating policies and procedures, and applicable provincial and federal legislation.
- Help the District Managers and Store Staff lead the store in achieving operating efficiencies, revenue goals, profitability, and customer satisfaction.
- Responsible for sourcing, hiring, training and development of the Store Team.
Essential Duties & Responsibilities
Communication
- Communications are to be professional, timely, thorough and proactive whenever possible.
- All communications are to be delivered with consistency to all store team.
- All customer communications are to be friendly and productive encouraging repeat business, customer satisfaction and increased sales.
People Management
- Ensure that trends of underperformance are ...
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