Full-time

Credit & Fraud Specialist

Posted by Direct Energy Business • May 30, 2026

📍 edmonton, ab, Canada
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Description

Date: May 14, 2026

Location: Calgary, AB, CA, T2P3S8; Edmonton, AB, CA, T5J 3N9

Company: NRG

Job Summary The Credit Specialist is responsible for supporting credit risk management, account review, credit policy execution, and exposure monitoring across the customer lifecycle. This role evaluates customer credit risk, supports credit decisioning, and helps minimize bad debt exposure while balancing customer experience and operational efficiency. The Credit Specialist works closely with Collections, Customer Care, Customer Acquisition, Finance, and Risk teams to ensure credit policies are applied consistently and credit exposure is properly managed.

Essential Duties

Credit Risk Assessment & Decisioning

Review customer accounts and assess credit risk

Perform credit evaluations and account reviews

Apply credit policies and procedures consistently

Recommend credit limits, deposits, and payment terms

Mo...

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