Csr/telemarketer

**Position Type**: Full-Time | Remote
**Working Hours**: EST
About Pavago
Key Responsibilities
- Outbound Calls: Make 100-150 outbound calls per day to contact existing clients.
- Client Verification: Verify and update client information in the system.
- Customer Support: Assist customers with questions about their health insurance policies.
- Data Management: Maintain accurate records of customer interactions in Zoho CRM.
- Customer Engagement: Proactively address client inquiries and provide solutions.
- Feedback Collection: Gather customer feedback and relay important information to the team.
Required Experience & Skills
- Experience: Previous experience in telemarketing or customer service roles.
- Language Skills: Excellent English communication skills are essential.
- Technical Proficiency: Familiarity with Zoho CRM or similar platforms.
- Attention to Detail: Ability to manage detailed information accurately.
- Interpersonal Skills: S...