Description
Role:Customer Care Advocate I
Position Summary:
TheCustomer Care Advocate Iserves as theprimary contactfor requestsfor orders, quotes,product questions, as well as a myriad of other customer inquiries.This role ensures a seamless customer experience through expertise, ownership,accountability,and responsiveness.CCA1receivesgeneralproduct, systems, and process training on all generalMCSproducts.
Responsibilities:
Dedication to 80-20 overserve strategies
Handlesinternal & external customer inquiriesquotes & orders, utilizingestablished standard operating policies & procedures.
Responsible forbuilding strongcustomer relationships and delivering customer-centric solutions
Support corporate initiatives designed to overserve our customers while providing aneffortless customer experience
Responsible for daily planning and prioritizing of work to meet commitme...
Ready to Seal the Deal?
Submit your application today and take the next step in your career with Regal Rexnord.
Apply for this Job