Customer Care & Property Management Coordinator

Position Overview

We are seeking a Customer Care & Property Management Coordinator to join our team. This dual-focus role is the heartbeat of our property operations, bridging the gap between new home delivery in our latest development and long-term tenant satisfaction in our established portfolio. You will be responsible for ensuring that every new home is move-in ready and that our existing residents receive prompt, professional support throughout their stay.

Key Responsibilities

• Customer Care & New Home Delivery
  • Deficiency Management: Lead initial walkthroughs to identify finishing requirements and ensure homes meet our quality benchmarks.
  • Trade Coordination: Schedule and oversee sub-contractors to resolve deficiencies and complete repairs on strict timelines.
  • Homeowner Relations: Facilitate official homeowner walkthroughs, providing a seamless and celebratory move-in experie...