Customer Care Representative – Bilingual (English/Spanish)

Job Description

Customer Care Representative – Bilingual (English/Spanish) (Hybrid)

Location: Hybrid 2: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. 

Training will be onsite Tuesday and Thursday - Virtual Monday, Wednesday and Friday Hours are Monday-Friday 8:30-9:30 PM.

Carelon Global Solutions (CGS), a fully owned subsidiary of Elevance...