Customer Care Specialist

Impact

• Customer Satisfaction
• Current efficient gaining project(s) completion/success

Accountability

• Review of objectives monthly, performance review annually.

Communication

• Customer and supplier communication: Daily communication, both verbal and written, with customers.
• Internal communication: Daily communication, both verbal and written, with internal personnel/auditors/field service personnel and others will be required.

Environment and Hours

• Work to be done at the Monterrey MX office or from a remote location.
• This is a non-exempt position.

Qualifications

Entry Qualifications:

• High school diploma or associate degree
• Minimum of one to three years related experience and/or training; or equivalent combination of education and experience.

Skills & Experience:

• Minimum two y...