Customer Care Specialist

ImpactCustomer SatisfactionCurrent efficient gaining project(s) completion/successAccountabilityReview of objectives monthly, performance review annually.CommunicationCustomer and supplier communication: Daily communication, both verbal and written, with customers.Internal communication: Daily communication, both verbal and written, with internal personnel/auditors/field service personnel and others will be required.Environment and HoursWork to be done at the Monterrey MX office or from a remote location.This is a non-exempt position.QualificationsEntry Qualifications:High school diploma or associate degreeMinimum of one to three years related experience and/or training; or equivalent combination of education and experience.Skills & Experience:Minimum two years administrative experience in a team environment desired.Work in ISO or another similar procedural environment preferred.Fluent Spanish and English language skills.We are an equal opportunity organization committed to diversit...