Full-time

Customer Engagement Director, RAN Solutions

Posted by Ericsson GmbH • June 13, 2026

📍 toronto, on, Canada
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Description

Lead RAN innovations as the Customer Engagement Director at Ericsson in Toronto, Ontario. Focus on developing and implementing customer-specific solutions in a high-performance 4G/5G environment.
As the Customer Engagement Director, you will be the primary architect of RAN solutions, translating customer insights into impactful strategies. Collaborate with cross-functional teams to lead technical workshops and develop business cases that ensure competitive advantage. Your extensive background in RAN, coupled with strong customer-facing skills, will be essential in driving profitable solutions.
Key Responsibilities:
• Formulate strategy for RAN solutions aligned with market needs
• Direct end-to-end management of customer engagements
• Shape proposals and technical responses for RAN solutions
• Coordinate with Account teams to align customer needs
• Monitor RAN market developments and adjust strategies accordingly
Requirements:
• Electrical Engineering or Comp...

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