Customer Experience Advocate - Bilingual Role

Make a difference at Benjamin Moore as a Customer Experience Advocate. This role is pivotal in providing exceptional service in our Montreal or Flanders offices, requiring bilingual fluency in Canadian French.
Benjamin Moore values the contributions of diverse team members. Ideal candidates will demonstrate strong customer service skills and an ability to adapt in a dynamic environment. You will maintain accountability while assisting customers and colleagues. This position demands a proactive approach to resolving inquiries and fostering collaborative relationships.
Key Responsibilities:
• Embrace continual learning of company policies and promotions
• Facilitate communication with customers about their orders
• Navigate systems to deliver prompt customer resolutions
• Build strong relationships with both customers and team members
• Maintain a positive demeanor while managing inquiries
Requirements:
• Bilingual in Canadian French is mandatory
• Minimum o...