Customer Experience Associate- Fixed Term

Work Location

Westlock, Alberta, Canada

Hours

22.5

Line of Business

Personal & Commercial Banking

Pay Details

22.00 - 27.21 CAD

Job Title

Customer Experience Associate

Responsibilities

• Process financial transactions such as deposits, withdrawals, and bill payments, following standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics.
• Understand and determine customer needs to recommend solutions that meet those needs, exercising discretion with confidential matters.
• Respond to and resolve customers' concerns using standard procedures and escalating non‑standard activities as required.
• Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner.
• Connect personally with customers to advise them clearly on banking solutions ...