Customer Experience Associate, part time (future opportunities) - North Shore of Laval, Gatinea[...]

Description

Can you bring your charming self to work and make customer interactions delightful? Can you process financial transactions accurately and provide excellent customer experience? If so, apply for the position of a Customer Experience Associate and help us delight customers while advising on banking solutions.

In this role, you will:

• Process financial transactions such as deposits, withdrawals, and bill payments following standardized procedures, industry regulations, and TD’s Code of Conduct and Ethics.
• Understand and determine customer needs to recommend tailored banking solutions while exercising discretion in confidential matters.
• Respond to and resolve customer concerns using standard procedures and escalating non‑standard activities when necessary.
• Achieve assigned goals and business objectives by promoting banking solutions and completing business processes accurat...