Customer Experience Associate - Rouyn-Noranda (future opportunities) - 37.5 hours

Work Location

Rouyn, Quebec, Canada

Hours

37.5 hours per week

Line Of Business

Personal & Commercial Banking

Pay Details

43,020$ – 53,200$ CAD per year

Job Description

TD Canada Trust is seeking a Customer Experience Associate to process financial transactions, provide customer service, and promote banking solutions.

In This Role, You Will

• Process deposits, withdrawals, bill payments, and other financial transactions following standardized procedures, regulations, and TD’s Code of Conduct.
• Identify customer needs and recommend appropriate banking solutions while exercising discretion in confidential matters.
• Respond to and resolve customer concerns using standard procedures and escalating non‑standard activities, as necessary.
• Achieve business objectives by promoting banking solutions and completing processes in a timely and accurate manner.
• Connect pe...