Full-time

Customer Experience Key Lead

Posted by AFH Canada Stores Co. • June 05, 2026

📍 burnaby, metro vancouver regional district, Canada
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Description

Enhance customer service as a Key Lead with Abercrombie & Fitch Co. This leadership role focuses on in-store performance and guiding the Brand Reps every shift.

As a Key Lead at Abercrombie & Fitch Co., you will ensure a quality in-store experience for customers while acting as a Floor Supervisor. Your role involves driving sales, supporting team performance, and coaching staff on best practices. With a focus on product knowledge and brand values, you will actively contribute to visual displays and inventory control.

Key Responsibilities:
• Perform opening and closing routines for the store
• Operate cash register and manage POS systems
• Fulfill OMNI Channel orders effectively
• Build and maintain appealing visual merchandise displays
• Analyze reports for informed decision-making

Requirements:
• High School Diploma or G.E.D. preferred
• At least 1 year of retail experience desired
• Strong customer...

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