Customer Experience Manager, Client Relations & Team Lead

Eaton Corporation is seeking a Customer Service Manager in Heroica Nogales, Mexico, to lead the Customer Representatives team and enhance customer satisfaction. This role encompasses managing contracts and client relationships, ensuring compliance with delivery commitments, and collaborating across departments.

The ideal candidate will have a bachelor’s degree, 3-5 years in customer service, and experience in team management. Proficiency in SAP and ERP systems is preferred. The location is critical as only local candidates within 50 miles of Nogales will be considered.