Customer Experience Representative at Indigo

Bring joy to customers at Indigo as a Customer Experience Representative. Create a welcoming environment while connecting with book lovers through curated product collections.
As a key member of the Indigo team, you will engage with customers both physically and digitally. This role requires adaptability and a commitment to exceptional service, allowing you to use your creativity to enrich the customer experience. It includes responsibilities related to maintaining visual standards and ensuring health and safety.
Key Responsibilities:
• Create a warm, welcoming atmosphere in stores
• Curate personalized product collections for customers
• Engage customers meaningfully on the sales floor
• Ensure compliance with visual standards
• Respond to customer feedback in a timely manner
Requirements:
• Experience in specialty retail preferred, not required
• Flexibility and adaptability to learn new aspects
• Commitment to exceptional employee and customer experi...