Customer Experience Representative at Indigo

Become a part of Indigo’s enriching culture as a Customer Experience Representative. Create joyful moments for customers and share your passion for books in our vibrant retail environment.

Indigo is searching for enthusiastic individuals to enhance customer experiences across our 170+ stores in Canada. In this role, you’ll curate product collections, engage customers, and foster a welcoming atmosphere while embodying our mission of adding joy to every interaction. You are encouraged to contribute ideas, respond to feedback swiftly, and uphold our safety standards.

Key Responsibilities:
• Create an inviting and warm store environment
• Add joy to every customer interaction
• Leverage products to tell engaging stories
• Connect with customers and know your audience
• Maintain visual standards and store presentation

Requirements:
• Retail experience preferred, not mandatory
• Flexibility to learn all store as...