Customer Experience Representative at Woodbine

Join Woodbine Entertainment as a Customer Experience Representative. Engage with customers to enhance their wagering experience and assist with various betting inquiries and services.
This role involves interacting with new and core customers, providing efficient service with enthusiasm. You will greet customers, explain betting processes, and ensure they have a satisfying experience. You'll also manage merchandise sales and promotional events while reconciling end-of-day sales tracking.
Key Responsibilities:
• Deliver excellent service to customers
• Assist with wagering inquiries and tutorials
• Print and sell racing programs and OLG products
• Maintain promotional materials for events
• Provide first-level service on wagering equipment
Requirements:
• Outgoing and enthusiastic personality
• Strong communication and interpersonal skills
• Able to work under pressure in a diverse environment
• Professional appearance and work ethic
• Basic knowle...