Customer Experience

We believe that for a new mom, good enough is a failure.

Maternique is a fast-growing, engineer-founded DTC brand on a mission to redefine maternity essentials. We don't just make clothes, we engineer high-performance solutions for women navigating their most demanding season. Our team is lean, our standards are high, and the people we bring on have direct impact on how we scale.

We're looking for a Customer Experience & Operations Specialist who is equally comfortable handling a sensitive customer conversation and untangling a logistics bottleneck. This role sits at the intersection of our community and our supply chain, and the person who fills it will own both with precision and care.

What You'll Own

1. Customer Relationships
   You'll manage our customer inbox end-to-end, not closing tickets, but building trust. Every interaction should feel premium, warm, and genuinely helpful. You'll handle everything from pre-purchase questions to postpartum co...